Portfolio of Noah Holtz

Profile

Hello, my name is Noah Holtz. I was a student at University of Arkansas at Little Rock and I was a part of the Fall 2020 class, I am also majored in Information Science. Before and during my time at UALR I served in the United States Army 39th infantry brigade as a combat engineer where I performed numerous, strenuous physical and mental tasks. I maintain professional bearing at all times in the workspace, no matter the challenge at hand. After graduating with my degree, I look forward to starting my training through Cisco and receiving my Microsoft A+ certification.


 
 
 

Feel free to view my LinkedIn profile here.

www.linkedin.com

Skills

Education

Bachelor in Information Science

University of Arkansas at Little Rock -
2801 South University, Little Rock, AR 72204 U.S.A.

Accomplishments

Resume

You are welcome to download my resume. Microsoft Word or PDF

Experience

Combat Engineer

39th Infantry Brigade -
6000 Camp Robinson RD North Little Rock, AR 72118

June 2nd 2014 -- June 2nd 2020

Served as a team leader and subject matter expert on multiple tasks at hand for Alpha CO 239th.

Tasks include:

  • Deployment to Germany
  • State active duty orders
  • Flood relief in Oklahoma and upstate Arkansas
  • Urban breaching operations
  • Team management
  • Performing my tasks as expected of me by my leadership which gave me the position
  • Maintaining responsibility of multiple soldiers
  • Instructing my leadership abilities on other soldiers

It Intern

Hugg and Hall Equipment -
7201 Scott Hamilton Dr Little Rock, AR 72209

February 4, 2017 - ; October 22nd 2020

Responding to service requests via VNC viewer, phone, email, or in person.

  • Providing technical assistance for questions and problems.
  • Resolving problems with local networks. wide area networks and other computer systems.
  • Tearing apart old computers for resources such as ram sticks and hardrives to be refurbished and reused.
  • Computer hardware and software support.
  • Resolving issues with printers, copiers and scanners.
  • Diagnosing system errors and BIOS operations
  • Making sure the customers problem is fixed to my fullest ability
  • Provide assistance with user account management via admin console or Microsofts Active Directory and updating their group policies.
  • Assisting in tear down and installation of server racks.
  • Helping update our internal webpage for company users to navigate, It Page help button, auto connect to VNC etc.
  • Maintaining a level head and understandability for all customers and users.
  • Adapting to a constantly changing environment that is the world of IT.

It help desk/ Global Administrator

Palco Inc -
17300 Chenal Pkwy Little Rock, AR 72223

Novemeber 2nd 2020 - - January 22nd 2021

Responding to service requests via Remote desktop , phone, email, or in person.

  • Providing technical assistance for questions and problems.
  • Resolving problems with local networks and other computer systems.
  • Tearing apart old computers for resources such as ram sticks and hardrives to be refurbished and reused.
  • Computer hardware and software support.
  • Resolving issues with printers, copiers and scanners.
  • Diagnosing system errors and BIOS operations Windows 7 and Windows 10
  • Making sure the customers problem is fixed to my fullest ability
  • Provide assistance with user account management via admin console or Microsofts Active Directory and updating their group policies.
  • Assisting back up and some sever maintenance.
  • Helping update our internal software for company users to navigate and user training.
  • Global Administrator for all of 0365 company subscriptions and products
  • Maintaining a level head and understandability for all customers and users.
  • Adapting to a constantly changing environment that is the world of IT.

Network Technician/ Systems Administrator

Crain Automotive -
5980 Wadley Rd Sherwood, AR 72120

March 8th 2021 - - Present

Responding to service requests via VNC, phone, email, or in person.

  • Providing technical assistance for questions and problems.
  • Resolving problems with local networks and other computer systems along with static setting of IP addresses.
  • Tearing apart old computers for resources such as ram sticks and hardrives to be refurbished and reused.
  • Computer hardware and software support.
  • Resolving issues with printers, copiers and scanners, tablets, Docupads etc.
  • Diagnosing system errors and BIOS operations Windows 7 and Windows 10
  • Making sure the customers problem is fixed to my fullest ability
  • Provide assistance with user account management via admin console or Microsofts Active Directory and updating their group policies and asigning roles specific to each user.
  • Assisting back up and some sever maintenance.
  • Helping update our internal software for company users to navigate and user training for each dealer source page.
  • Global Administrator for all of software and email operations, company subscriptions and products
  • Maintaining a level head and understandability for all customers and users.
  • Adapting to a constantly changing environment that is the world of IT.
  • Running Cat5 and Cat6 cabling though buildings to various access points.
  • Testing and managing cabling, ports, switches and server communication

Letter of Introduction

Dear sir or madam,

As a Graduated student at the University of Arkansas, I am constantly evolving and gaining knowledge about Information Science and the field of IT. Along with my skills, I have also learned business management and marketing skills which I believe to be a detrimental part of Information Science. My educational and professional background would work very fluently with your company. I am certain that no matter the position or obstacle that the goal will be achieved in a professional and timely manor.

I have experience in Microsoft Active Directory, and I am a very swift learner and adaptor. I have experience with C#, Java, SQL, HTML, CSS, and JavaScript programming. Along with Microsoft O365, Microsoft's OneDrive project management and marketing. I am currently taking classes that constantly are putting me out of my comfort zone and forcing me to broaden my spectrum of knowledge in the field of IT. I do not have much work experience, but I work best under pressure and love to see things I have worked on fall into place and work efficiently.

I have a drive for seeing results and helping others gain knowledge along the way the best I can. I am extremely motivated about providing customers and current users with services, products, general IT support that will better their lives and everyone else in the workplace. I have been in the army long enough to see what its like to not have someone you can count on, it is morale lifting to know that you have someone proficient in the realm of IT to fall back on for help if something turns for the worst. I would welcome the opportunity to contribute to your ongoing growth and success.

Thank you for your consideration and for your time. I look forward to the opportunity of speaking with you soon and showing you what I am capable of.

Noah Holtz
5305 N Walnut RD
North Little Rock, AR 72116
nrholtz@ualr.edu

Contact Me